TITANIC FAQ

What is the warranty on my guitar? 

Titanic guitars are warranted to be free from manufacturing defects in materials and workmanship, to the original purchaser, for 3 years.Limited Warranty does not cover the following: normal wear and tear or any damage resulting from misuse, abuse, or unauthorized modifications, damages from self-made repairs, inappropriate maintenance, accidents, exposure to adverse temperature and/or humidity.The customer is responsible for all shipping costs in event of warranty issues. 

Is the limited warranty transferable?

The limited warranty is for the original purchaser only. 

How long does the warranty last?

Thelimited Warranty is for 3 years from the date of purchase.

How do I register the warranty of my guitar?

Please follow the link here:
https://titanicguitars.com/account/register

What is covered by the warranty ?

What is the age of my guitar:
The age and origin of your guitar can be found on the interna l labe l in your instrument, or on the website.

The specifications of your guitar can be found on each product page, or by following this link:
https://titanicguitars.com/collections

How do I adjust the truss rod of my guitar?

Inappropriate truss rod adjustments can cause structural problems and we recommend you contact a luthier or guitar technician unless you are familiar with this operation. Our guitars are fitted with a 2-way truss and supplied with the appropriate Allen wrench. 

How do I clean my guitar?

Use a branded proprietary guitar polish of your choice and follow the directions. For cleaning the fingerboard use a branded proprietary oil of your choice and follow the directions.

What conditions should I store my guitar in? 

Most environments require some help to maintain appropriate storage conditions.  We recommend you use a Bovida humidifier in order to stabilize the humidity of your guitar. Please follow the link here:Most cracks and lifting bridges are the result of inadequate humidity. Storing your instrument in a low-humidity environment can cause the wood to shrink and distort, potentially cracking and causing other problems. It's necessary to know the humidity where you store your instrument. We recommend 50-55%.

What gauge of strings should I use on my guitar?

Our guitars are factory-fitted with Daddario 12-53 strings. Your string brand of choice will be fine however we do not recommend fitting gauges heavier than 12-53. Factory specifications for string height (measures top of fret to bottom of string):Bass-side string height at 12th fret: 3.5mm.Treble-side string height at 12th fret: 2.5mm

Where can I find the electronics user guide for my guitar ?